Volunteer Coordinator and Support Worker
This is a Fixed Term, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently.
What you’ll do:
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Recruit, coordinate and support befriender volunteers delivering companionship to customers.
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Match volunteers and customers based on their interests, needs and preferences.
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Coordinate visits and monitor placements to ensure positive outcomes.
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Maintain accurate records and update customer and volunteer information on the database.
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Provide guidance and support to volunteers, resolving any issues that arise.
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Carry out home visits to assess customers' needs and wellbeing.
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Identify sources of support and make referrals or signposts to relevant services.
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Build positive relationships with customers, volunteers and partner organisations.
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Promote independence, social inclusion and improved wellbeing within the community
Who you are:
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Passionate about helping people overcome social isolation and achieve positive outcomes.
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An excellent communicator who can build trusted relationships with a wide range of people.
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Organised and able to manage multiple priorities, appointments and records effectively.
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Confident supporting and motivating volunteers to deliver a high-quality service.
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Empathetic, approachable and committed to treating people with dignity and respect.
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Able to work independently in the community while collaborating effectively with colleagues and partners.
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Driven by making a real difference and helping customers thrive in their communities.
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Full UK Driving Licence and access to own vehicle for business use
Apply now! We may close this vacancy early if we receive a high volume of applications.
Learn more about our great staff benefits, how we live by our Honeycomb values, and what it's like working here by visiting our Careers Hub.
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Revival is the local home improvement and support specialist, providing Stoke-on-Trent, Staffordshire and surrounding areas trusted home repairs, improvements, adaptations, expert advice, and a range of friendly wellbeing support to ensure everyone is happy in a home they love.
Watch our video below to find out how our small actions can have a big impact to the lives of our customers.
Why choose us?
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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